Google Play Billing v8

Symptoms

After migrating to Google Play Billing 8.x, some apps may experience that prices are not displayed in Purchasely Screens.

In this situation:

• the SDK initialization fails to retrieve the Google Subscriptions.y
• the blocking call is typically queryProductDetails() (Google products fetch)

This prevents all In-App Purchase features from working with Purchasely

Root cause (likely)

This issue can happen when the project includes the dependency:

• com.android.billingclient:billing (non-KTX)

while the Purchasely SDK relies on:

• com.android.billingclient:billing-ktx.

⚠️

We suspect an internal behavior change in Google Play Billing v8 non-KTX that can cause a request to hang indefinitely (no success callback, no error callback).

✅ Fix #1 — Use billing-ktx (recommended)

Make sure your app uses the Kotlin variant of Google Play Billing:

dependencies {
    implementation("com.android.billingclient:billing-ktx:8.3.0")
}

✅ Fix #2 — Force Gradle resolution to Billing v8 (workaround)

If another dependency forces billing (non-KTX), you can force dependency resolution to ensure both artifacts are aligned:

configurations.all {
    resolutionStrategy {
        force("com.android.billingclient:billing:8.3.0")
        force("com.android.billingclient:billing-ktx:8.3.0")
    }
}

If the issue persists after applying these fixes, please contact our support team with:

• Purchasely SDK version
• Google Play Billing version
• a list of dependencies bringing Billing into the project (e.g., RevenueCat)